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How do I protect my children from online threats?

Total Security Parental Control allows you to restrict access to Internet and to specific applications, preventing your children from viewing inappropriate content whenever you are not around. To configure the Parental Control, follow these steps:

  1. Create limited (standard) Windows user accounts for your children to use.
  2. Make sure you are logged on to the computer with an administrator account. Only users with administrative rights on the system (system administrators) can access and configure Parental Control.
  3. Configure Parental Control for the Windows user accounts your children use.
    1. Open the Total Security window.
    2. Access the Privacy panel.
    3. Under the Parental Control module, select Configure.
    4. Make sure that you are logged in to your MyPCSecurityShield account.
    5. The Parental Control dashboard will open in a new window. This is where you can check and configure the Parental Control settings.
    6. Click Add child on the left-side menu.
    7. Enter the name and age of the child in the Profile tab. Setting the age of the child will automatically load settings considered appropriate for that age category, based on child development standards.

Check your children's activities and change the Parental Control settings using MyPCSecurityShield from any computer or mobile device connected to the Internet.

How do I create Windows user accounts?

A Windows user account is a unique profile that includes all the settings, privileges and personal files for each user. Windows accounts let the home PC administrator control access for each user. Setting up user accounts comes in handy when the PC is used by both parents and children – a parent can set up accounts for each child.

Choose which operating system you have to find out how to create Windows accounts.

Windows XP
  1. Log on to your computer as an administrator.
  2. Click Start, click Control Panel, and then click User Accounts.
  3. Click Create a new account.
  4. Type the name for the user. You can use the person's full name, first name, or a nickname. Then click Next.
  5. For the account type, choose Limited, and then Create Account. Limited accounts are appropriate for children because they cannot make system-wide changes or install certain applications.
  6. Your new account will have been created and you will see it listed in the Manage Accounts screen.
Windows Vista or Windows 7
  1. Log on to your computer as an administrator.
  2. Click Start, click Control Panel, and then click User Accounts.
  3. Click Create a new account.
  4. Type the name for the user. You can use the person's full name, first name, or a nickname. Then click Next.
  5. For the account type, click Standard, and then Create Account. Limited accounts are appropriate for children because they cannot make system-wide changes or install certain applications.
  6. Your new account will have been created and you will see it listed in the Manage Accounts screen.
Windows 8
  1. Log on to your computer as an administrator.
  2. Point your mouse to the upper right corner of the screen, click Settings and then click Change PC settings.
  3. Click Users in the left side menu and then click Add a user.
  4. You can create either a Microsoft account or a Local account. Read the description of each account type and follow the on-screen instructions to create a new account.
How do I make sure my online transaction is secure?

To make sure your online operations remain private, you can use the browser provided by Total Security to protect your transactions and home banking applications.

Safepay™ is a secured browser designed to protect your credit card information, account number or any other sensitive data you may enter while accessing different online locations.

To keep your online activity secure and private, follow these steps:

  1. Open the Total Security window.
  2. Click the Safepay action button on the right side of the window.
  3. Click the Virtual Button button to access the Virtual Keyboard.
  4. Use the Virtual Keyboard when typing sensitive information such as your passwords.
How do I scan my system for vulnerabilities?

To fix system vulnerabilities using the Vulnerability Scan option, follow these steps:

  1. Open the Total Security window.
  2. Access the Protection panel.
  3. Under the Vulnerability module, select Vulnerability Scan.
  4. Wait for Total Security to check your system for vulnerabilities. To stop the scanning process, click the Skip button at the top of the window.
    1. Application updates
      If an application is not up to date, click the provided link to download the latest version.
      Click View details to see information about the application that needs to be updated.
    2. Windows updates
      Click View details to see the list of critical Windows updates that are not currently installed on your computer.
      To initiate the installation of selected updates, click Install updates. Please note that it may take a while to install the updates and some of them may require a system restart to complete the installation. If required, restart the system at your earliest convenience.
    3. Weak passwords
      You can see the list of the Windows user accounts configured on your computer and the level of protection their password provides.
      Click View details to modify the weak passwords. You can choose between asking the user to change the password at the next logon or changing the password yourself immediately. For a strong password, use a combination of uppercase and lowercase letters, numbers and special characters (such as #, $ or @).

In the upper-right corner of the window you can filter the results according to your preferences.

How do I use Device Anti-Theft?

Laptop theft is a major issue that affects individuals and organizations alike. Even more than losing the hardware itself, the data lost with it can cause significant damage, both financially and emotionally. Yet few people take the proper steps to secure their important personal, business and financial data in the case of theft or loss.

Total Security Anti-Theft helps you be better prepared for such an event by allowing you to remotely locate or lock your computer and even wipe all data from it, should you ever part with your computer against your will.

To use the Anti-Theft features, the following prerequisites must be met:

  • You must link your computer to a MyPCSecurityShield account by logging into one from Total Security.
  • The commands can only be sent from the MyPCSecurityShield account you linked your computer to.
  • The computer must be connected to the Internet to receive the commands.

Anti-Theft features work in the following way:

Remote Locate
  • View your device's location on Google Maps.
  • The accuracy of the location depends on how Total Security is able to determine it. The location is determined to within tens of meters if Wi-fi is enabled on your computer and there are wireless networks in its range.
  • If the computer is connected to a wired LAN with no Wi-fi based location available, the location will be determined based on the IP address, which is considerably less accurate.
Remote Lock
  • Lock your computer and set a 4 digit PIN for unlocking it. When you send the Lock command, the computer reboots and logging back into Windows is only possible after entering the PIN you have set.
Remote Wipe
  • Remove all data from your computer. When you send the Wipe command, the computer reboots and the data on all hard drive partitions is erased.

Anti-Theft is activated after the installation and can be accessed exclusively through your MyPCSecurityShield account from any device connected to the Internet, anywhere.

What is USB Immunizer?

The Autorun feature built into Windows operating systems is a very useful tool that allows computers to automatically execute a file from media connected to it. For example, software installations can start automatically when a CD is inserted into the optical drive.

Unfortunately, this feature can also be used by malware to automatically launch and infiltrate your computer from rewritable media such as USB flash drives and memory cards connected through card readers. Numerous Autorun based attacks have been created in recent years.

With USB Immunizer you can prevent any NTFS, FAT32 or FAT formatted flash drive from automatically executing malware ever again. Once an USB device is immunized, malware can no longer configure it to run a certain application when the device is connected to a computer running Windows.

To immunize an USB device, follow these steps:

  1. Connect the flash drive to your computer.
  2. Browse your computer to locate the removable storage device and right-click its icon.
  3. In the contextual menu, point to Total Security and select Immunize this drive.

To prevent your computer from launching malware from unimmunized USB devices, disable the media autorun feature.

How do I remove Total Security?

If you want to remove your Total Security, follow these steps:

Windows XP
  1. Click Start, go to Control Panel and double-click Add / Remove programs.
  2. Find Total Security and select Remove.
  3. Click Remove to continue.
  4. Wait for the uninstall process to complete and then reboot your system.
Windows Vista or Windows 7
  1. Click Start, go to Control Panel and double-click Programs and Features.
  2. Find Total Security and select Uninstall.
  3. Click Remove to continue.
  4. Wait for the uninstall process to complete and then reboot your system.
Windows 8
  1. From the Windows Start screen, locate Control Panel (for example, you can start typing "Control Panel" directly in the Start screen) and then click its icon.
  2. Click Uninstall a program or Programs and Features.
  3. Find Total Security and select Uninstall.
  4. Click Remove to continue.
  5. Wait for the uninstall process to complete and then reboot your system.