PCSecurityShield provides a variety of free help and support options available 7 days a week (excluding National Holidays). Toll free phone support, live chat, email support, product FAQ’s and online tutorials. Support through these various channels ensure that our customers receive superior service in a timely manner.

Hours of Operation:
Monday - Friday 8:00 AM - 8:30 PM Eastern
Saturday 10:00 AM - 4:00 PM Eastern
Sunday 11:00 AM - 5:00 PM Eastern

If you have purchased a PCSecurityShield product at the regular retail price you may be entitled to a rebate on this purchase. To receive your rebate check, you will need to print and complete the rebate form and mail it to PCSecurityShield at the address listed on the form.

Please click here to obtain the Rebate Form (please note, the form is in a PDF Format).

Mailing address and instructions for processing rebate correctly are on the form. The rebate offer is good for 30 days from the date of purchase. This offer may not be combined with other offers, such as discounts.

PCSecurityShield accepts all major credit and debit cards from Visa, Mastercard, Discover, and American Express. We also accept personal checks, PayPal payments and money orders. If you are paying by check or money order make the checks or money order payable to: PCSecurityShield

Mail To:
PCSecurityShield
Attention: Customer Support
109 Commerce Road
Boynton Beach, Florida 33426

A single-user license includes a key that may be installed and registered on a single computer and can be used by a single user on that computer.

Multi-user license – We offer multiple users licenses in sets of 3, 5, and 10 users. The multi-user license includes one key with permission to install the software on multiple workstations based on the type of license purchased.

1. Open Windows Defender by clicking on the Start Button in the bottom left corner of your computer.
2. Select (CLICK) on All Programs and then Select (CLICK) on Windows Defender.
3. Select (CLICK) tools and then Select (CLICK) Options.
4. Under administrator options, Select or Clear the Use Windows Defender check box, and then Click Save. If you are prompted for an administrator password or confirmation, type the password or provide confirmation then follow Option 4 again.

An activation/keycode/serial key is a unique key that recognizes you are a valid user. To obtain your activation key, please visit our keycode and download center at:

http://support.pcsecurityshield.com/keys/dspLostKeys.aspx

*Please note you will need your order number and email address used at the time of purchase.

1. Open the Control Panel.
2. Click on Add or Remove user accounts under the heading User Accounts and Family Safety.
3. Find the user name of the user for whom you’d like to turn off the account control feature.
4. Click to make changes to your user account under the user name.
5. Click on the “change security settings”.
6. Make sure the box marked User Account Control to protect your computer is not checked when the dialog asks if you wish to turn on User Account Control, Click OK.
7. Save any documents you have and open, close all programs and reboot computer if you are instructed to.
8. Install your antivirus product (Instructions can be found in the Order Confirmation Email).
9. Re-enable User Account Control, by following the same instructions.

PCSecuriyShield’s purchases include a 30-day money back guarantee. If you are dissatisfied with your product purchase for any reason, you are entitled refund with no questions asked.

Click the link below to renew your subscription:

http://www.pcsecurityshield.com/renewals.aspx